Privacy Policy

Last Updated: 3 July 2026

At Premier Fuel Solutions we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://premierfuelsolutions.com or contact us.

Who We Are

Premier Fuel Solutions supplies marine fuel treatment products and related services to customers throughout the UK and internationally.

Website: https://premierfuelsolutions.com

For any questions regarding this Privacy Policy or your personal data, please contact us via our Contact page or by email.

The Information We Collect

We may collect the following information when you use our website.

Information You Provide

Name
Company Name
Email Address
Telephone Number
Billing & Delivery Addresses
Information Submitted Through Contact or Quotation Forms
Order Details
Any Other Information You Choose to Provide

Information Collected Automatically

When you visit our website, we may automatically collect:

IP Address
Browser Type & Version
Device Information
Pages Visited
Time Spent on Our Website
Referring Website
Cookie Information

This information helps us improve our website and user experience.

How We Use Your Information

We use your information to:

Respond to Enquiries
Process Quotations & Orders
Deliver Products & Services
Provide Customer Support
Improve Our Website & Services
Send Order Updates
Meet Legal & Regulatory Obligations
Prevent Fraud & Protect Our Business

Where you have given permission, we may also send occasional marketing communications. You can unsubscribe at any time.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us to:

Remember Website Preferences
Analyse Website Traffic
Improve Website Performance
Measure Marketing Effectiveness

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website functionality.

Google Analytics

We use Google Analytics to understand how visitors interact with our website.

Google Analytics may collect:

Pages Visited
Device Type
Approximate Location
Time Spent on Pages
Website Interactions

This information helps us improve our website and services.

Google Ads

We use Google Ads and conversion tracking to understand how visitors interact with our advertising campaigns.

This may involve cookies to measure:

Advertisement Performance
Website Conversions
Visitor Behaviour Following an Advertisement Click

WooCommerce Orders

When you place an order through our website, we collect the information necessary to:

Process Your Order
Arrange Delivery
Provide Customer Support
Maintain Financial Records

Payment information is processed securely by our payment providers. We do not store your full payment card details.

Contact Forms

When you complete a contact, quotation or enquiry form, we collect the information you provide so that we can respond to your request.

We only use this information for handling your enquiry unless you have requested additional communications.

Email Communications

If you subscribe to our newsletter or request marketing information, we may occasionally send updates about:

New Products
Technical Information
Industry News
Company Updates

You can unsubscribe at any time using the link provided in our emails.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties where necessary, including:

Delivery Companies
Payment Providers
Website Hosting Providers
Email Service Providers
Analytics Providers
Professional Advisers

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, disclosure and alteration.

Whilst we take reasonable precautions, no internet transmission can ever be guaranteed to be completely secure.

How Long We Keep Your Information

We retain personal information only for as long as necessary to:

Fulfil Customer Orders
Provide Customer Support
Meet Legal & Accounting Obligations
Resolve Disputes
Enforce Agreements

Your Rights

Under UK data protection legislation, you have the right to:

Access Your Personal Information
Request Correction of Inaccurate Information
Request Deletion of Your Personal Information
Restrict or Object to Certain Processing
Request Transfer of Your Information
Withdraw Consent Where Applicable

To exercise any of these rights, please contact us.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites and encourage you to read their individual privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact Premier Fuel Solutions via our Contact Page or by email.